Who we serve
We are connected to the beneficiaries of our services through multiple agencies and institutions. These benevolent organizations provide support to our most vulnerable community members; refugees, people emerging from homeless situations, youth graduating from foster care, and domestic violence survivors.
Organizations such as these help as many people as possible with limited resources, so we are proud to provide the type of services for which their funding may be lacking.
Our Beneficiary Process
If you represent a community support agency or similar social service organization, we can be your resource.
If you are an individual, please ask your case manager to reach out to us.
Please read below for more information about our process.
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Most of the furniture pieces we provide to clients have been restored from previously damaged or badly worn conditions into like-new condition.
Advantages: We can sometimes design the item to your client’s liking. For example, paint a dresser to a certain color, offer a selection of upholstery swatches for a refinished chair, or choose between light or dark wood stain for a table.
Disadvantages: We are not a showroom with a vast selection of choices. Our inventory is limited based upon what has been donated and we do not always have items available for same-day pick up. As requests are received, selected pieces are added to the schedule and will require some lead time.
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If you are a potential new partner interested in utilizing our services for your clients, please start by sending an email to our Director Xenia at xenia@zerowastewashington.org. We would love to learn about your organization and clients. We also want to provide a full overview of our process and limitations.
Please fill out a request form 3 to 4 weeks before your client will need the items when possible. We can try to accommodate more urgent requests, but we work in the order the requests have been received.
On the occasions when clients are offered different options to choose from in our inventory of un-restored items, the pieces are not considered reserved until we receive confirmation of their selection. When this option is provided please try to respond promptly, as the items may not still be available a week later.
If you prefer not to select individual items, we will assign them to your client automatically based on need and the design of the whole set. We make every effort to provide items that pair well with each other.
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Our services are free of charge. We do not require clients to pay for furniture.
We are not a showroom open to visitors to shop for grab-and-go pieces at any time.
Visits to our warehouse may be requested in advance to view our inventory in person.
We do not have transportation capacity at this time. We will rely on you or your clients to pick up items.
